F.A.Q.
Is there free shipping?
Yes, we offer free shipping on all US order above $100
How Long Does An Order Take To Arrive?
Delivery times vary depending on your location and the shipping method chosen during checkout. Approximately 5 business days for US delivery
What is your return policy?
We offer refund and exchanges only if the product has arrived damaged. Also we offer exchanges on sizes.
All yoga mat sales are final unless arrived damaged.
How long after I complete a purchase can I ask for a refund?
Our policy lasts 15 days. If 15 days have gone by since your date of delivery (as recorded by the shipping provider), unfortunately we can’t offer you a refund or exchange.
In the case of merchandise, returned items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without tags will not be accepted.
To complete your return, we require a receipt or proof of purchase.
Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.
All our mats are final purchases - no refunds or exchanges given.
To return your product, please first send us an email on info@spiritualwarriorshop.com to let us know that you will be sending hem and the reason why. Please include your order number, registered email and product name.
Please mail your product to:
Spiritual Warrior INC.
Att: Shakti Warrior Returns
156 Keystone Dr, Montgomeryville, PA, 18936, United States
How much can I get refunded?
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.
In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
Please check our Terms of Service to see if you're eligible for a refund.
Who pays the shipping costs in the case of a refund?
The cost of the return shipping is handled by the customer.
When will I get my refund?
Once your return is received and inspected by the quality team (has to meet all conditions), we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund within 72 hours from the date of receiving them.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case
Late or Missing refund
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@spiritualwarriorshop.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Order Cancellation
If you have to cancel an order please do so within 24 hours of placing the order
Track my order
You can track your order here
Product Information
What materials are the yoga mats made of?
Our yoga mats are made from high-quality, eco-friendly materials, which is free from harmful chemicals like PVC and latex.
What is the thickness and dimensions of the yoga mat?
Our yoga mats range from 3mm - 6mm thickness and measures 24 inches by 72 inches. We also offer variations in size and thickness. Please check on the option available on the product page
How do I clean and care for my yoga mat?
To clean your yoga mat, simply wipe it down with a damp cloth or a gentle yoga mat cleaner after each use. Avoid harsh chemicals, and let it air dry. We also have a yoga mat cleaner
What size should I order for activewear (leggings, tops, etc.)?
You can find detailed sizing information on our product pages, along with a size chart to help you select the right size based on your measurements.
Can you provide more information about the fabric and stretch of the activewear?
Our activewear is made from a blend of breathable and stretchy materials that provide excellent comfort and flexibility during your workouts.
Other questions
How can I apply to become a brand ambassador for your company?
To apply for our brand ambassador program, please visit our website and navigate to the "Warrior prgram" section. There, you'll find an application form with instructions on how to apply. Fill out the form, including your details, social media handles, and any relevant information that highlights why you'd be a great fit for our brand. We'll review your application and get in touch with you if you meet our criteria. Thank you for your interest in representing our brand!
Do you offer wholesale pricing for yoga mats and activewear for businesses or instructors?
Yes, we offer wholesale pricing. Contact our wholesale department or fill out our inquiry form
I want to upcycle my yoga mat
Please find information on how Shakti Warrior can upcycle your mat here